At Tech Pro Construction, our mission is to deliver top-quality craftsmanship with honesty, professionalism, and respect. We want every customer to feel confident that they are working with a company that values their time, investment, and trust.

Clear & Transparent Communication

You have the right to clear, respectful, and timely communication throughout your project. We will answer your questions honestly, explain the process in plain language, and keep you informed of any changes to the timeline, scope, or cost before work proceeds.

Detailed, Accurate Estimates

You have the right to receive a free, written estimate before work begins. All estimates will clearly outline the scope of work, materials to be used, labor costs, and an estimated timeline so you can make informed decisions.

Professional Workmanship

You have the right to expect skilled, code-compliant work performed by experienced professionals who take pride in their craft. We stand behind our work with a 90-day workmanship warranty.

Respect for Your Home or Business

You have the right to have your property treated as if it were our own. This includes maintaining a clean and safe work environment, minimizing disruption, and protecting surrounding areas from damage.

Timely Project Updates

You have the right to know the status of your project at every stage. Our team will provide regular updates, including photographs or videos when appropriate, so you can see progress without needing to be onsite.

Privacy & Media Protection

You have the right to control how images of your property are used. While we may take photographs or videos of our work for quality records and promotional purposes, we will never display faces or full addresses. You may opt out of media use by contacting our office at any time.

Fair Resolution of Concerns

You have the right to have any concerns or issues addressed promptly and professionally. Our warranty, refund, and cancellation policies ensure that you have a fair and transparent process for resolving disputes.

Safety First

You have the right to expect that we follow all required safety regulations and best practices to protect you, your property, and our workers.

Honoring Our Commitments

You have the right to expect that we will start and complete your project within the agreed timeframe, barring delays caused by weather, material shortages, or other circumstances beyond our control. If delays occur, you will be notified immediately.

Appreciation for Your Business

You have the right to be valued as more than just a customer. We show our appreciation through referral incentives, review rewards, and the highest level of customer care.